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Renting

Where can I find instructions on renting from you?

Explore our comprehensive "How to Rent" page by clicking here.

If there's an Altar/Arch/Backdrop I want for my event that you don't currently offer, can you provide it for me?

We're continually expanding our inventory. Share the details via email, and we'll explore the possibility of offering it for rental.

I have a question about my order, who can I talk to?

Please use the contact form on the Contact Us page to send us your queries.

Product

Can I view Altar/Arch/Backdrop items in person before renting?

Unfortunately, due to size constraints, in-person viewings aren't feasible.

We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @InBloomRentals.

We also offer open houses to see the items at different venues. Please subscribe to our newsletter or email us for an upcoming open house date.

Can I request a customized floral arrangement for my Altar/Arch/Backdrop rental?

Presently, we don't offer custom floral arrangements but are expanding our options soon. We can include colored flowers in the existing arrangements but cannot remove flowers.

Returns

What is your return policy?

Please refer to the Refund Policy page for our return policy.

Payment

What are the payment options available?

We offer two payment choices: full upfront payment or SHOP PAY, which splits the total into four payments.

What are the charges for pickups after 9:00 PM?

Pickup fees vary based on timing:

  • 9:30 PM: $50
  • 10:00 PM: $100
  • 10:30 PM: $150
  • 11:00 PM: $200
  • 11:30 PM: $250
  • 12:00 AM: $300

We strive to collaborate with your venue for next-day pickups to minimize these fees, dependent on venue regulations and our scheduling feasibility.

How much does delivery cost beyond the 15-mile radius from your Peachtree City warehouse?

Locations exceeding 20 miles incur a charge of $1 per mile, capped at 75 miles. This includes delivery to Peachtree City, GA.

What does it mean when the price is specified for one setup/location only?

This means the paid amount covers setting up the item once, at one location. Additional fees apply if the rented item needs relocation to another venue or space.

What's covered within your included delivery services?

Our delivery is complimentary within a 15-mile radius of our Peachtree City warehouse, with pickup times no later than 9:00 PM. After-hours pickups can be arranged for an additional fee. If you're unsure about qualifying for free delivery, share your address, and we'll provide the necessary information.

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